Marketplace TnC

 

DriveoUsers Marketplace Terms and Conditions 

 

These terms and conditions (“Terms”) stipulated herein govern your use of DRIVEO Marketplace (“Marketplace”) as a feature on DRIVEO Platform (“Platform”). By accessing or using the Marketplace, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these provisions, you may not access or use this Platform features.

 

1.       Marketplace Overview

The Platform provides a marketplace solution where individuals or companies offering products, goods, and/or services related to fleet management, car-sharing, and car with driver (hereinafter referred to as “DriveoVendors”) may connect with customers in need of these products, goods, and/or services (“DriveoUsers”). Therefore, DRIVEO facilitates meaningful connections between DriveoVendors and DriveoUsers, enabling the management and delivery of products, goods, and/or services seamlessly via the Platform.

2.       Amendment to the Terms

DRIVEO reserves the right to amend these Terms at any time without prior notification. Amendments will become effective immediately upon publication. Your continued use of the Platform and the Marketplace constitutes acceptance of the revised Terms.

3.       Eligibility

The DRIVEO platform is open to individuals and companies intent on purchasing products, goods, and/or services related to fleet management, car-sharing, and car with driver services. By using the Marketplace you affirm that you meet all legal eligibility requirements and have the authority to comply with these Terms.

4.       Account Creation and Usage

To utilise the Marketplace as customers, DriveoUsers must create an account and provide personal information, including banking and/or credit card details. DriveoUsers are encouraged to also install the Telegram application for real-time communication with DRIVEO representatives. Furthemore, DriveoUsers are prohibited from sharing account credentials and must be the sole authorized user of their accounts. DRIVEO is not responsible for any unauthorized access resulting from DriveoUsers' failure to protect account information.

5.       Intellectual Property

All intellectual property rights related to the Marketplace are owned by DRIVEO. DriveoUsers agree not to use, modify, or reproduce DRIVEO's intellectual property without prior written approval. Meanwhile, DriveoVendors retain ownership of their respective trademarks, logos, and content uploaded to the Marketplace, granting DRIVEO permission to use such content for account management purposes.

6.       Restrictions on Activity

DriveoUsers must use the Marketplace for legitimate purposes or business transactions only and comply with all applicable laws and regulations. DriveoUsers are prohibited from engaging in activities that compromise the integrity of the Platform and its Marketplace, including reverse engineering or distributing harmful programs.

7.       Personal Information

DRIVEO collects personal data from DriveoUsers for security and operational purposes. DriveoUsers consent to the collection and processing of their personal data by DRIVEO. DRIVEO is committed to protecting the privacy and confidentiality of DriveoUsers' personal information in accordance with applicable laws and regulations.

8.       Disclaimers

DRIVEO provides services on an "as is" basis without any guarantees regarding quality, accuracy, or availability. DRIVEO disclaims liability for any damages resulting from Marketplace usage.

9.       Communications

DriveoUsers consent to receive communications from DRIVEO via various channels, including email, text messages, and phone calls.

10.     Indemnity

DriveoUsers agree to indemnify and hold DRIVEO harmless from any losses or liabilities arising from their use of the Marketplace or breach of these Terms.

11.     Liability

DRIVEO shall not be liable for any incidental, consequential, or punitive damages arising from Marketplace usage.

12.     Severability

If any provision of these Terms is deemed invalid, the remaining provisions shall remain in effect.

13.     Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of such provision.

14.     Confidentiality

DriveoUsers agree to maintain the confidentiality of DRIVEO's proprietary information.

15.     Warranty and Representation

DriveoUsers warrant compliance with all relevant laws and regulations.

16.     Dispute Resolution

DriveoUsers agree to resolve disputes with DRIVEO in accordance with applicable laws and regulations.

17.     Compliance with Regulations

DRIVEO may disclose DriveoUsers' information as required by law or governmental directives.

18.     Personal Data Protection

DRIVEO processes personal data in compliance with the Personal Data Protection Act 2010 and prioritizes the protection of DriveoUsers' privacy.

 

By using the DRIVEO platform, you agree to abide by these Marketplace Terms and Conditions. If you have any questions or concerns, please contact us at support@wahdah.my. 

 

Additional Features for Battery Replacement Service

A.       Battery Replacement Service

DriveoUsers utilizing the battery replacement service offered via the DRIVEO Marketplace ("Service") agree to adhere to the following additional terms and conditions.

B.       Process Simplified

Completing these easy steps ensures a seamless process, allowing you to quickly get back on track.

C.       Choose Your Fleet

Select your fleet from the options provided.

D.       Enter Fleet Location

Input your fleet's current location.

E.       Select Desired Battery

Browse through our range of batteries and choose the one that best fits your vehicle's requirements.

F.        Await Order Approval

After placing your order, DRIVEO administrative team will promptly review and approve it.

G.       Make Payment on My Order Page

Upon approval, finalize payment on the “My Order” page.

H.       Enjoy Prompt Delivery by Hero Bateriku

Sit back and relax as Hero Bateriku springs into action to serve you.

I.         Platform Access

Currently, our battery replacement services are available on both DRIVEO app and website.

J.       Beta Version Disclaimer

Please note that the battery replacement service is currently in beta version with room for improvement.

 

These additional terms and conditions are to be read in conjunction with the Marketplace Terms and Conditions outlined above.